General Manager, Corporate Communications of the Company, Godwin Idemudia, who declared this in a chat with newsmen, noted that this is for quality service delivery in line with promise made on Service Reflective Tariff.
The tariff, which the leading utility firm commenced on September 1, is, accirding to an earlier report by Platforms Africa, to the growth of the Electricity ecosystem.
“Customers on Band A will receive an average 20 hours per day, Band B customers will receive a minimum of 16 hours per day.
“B and C customers will receive a minimum of 12 hours per day while Bands D and E will receive a minimum 8 and 4 hours a day,” Idemudia said.
The Disco also allays the fears of customers within the D and E service bands that the implementation of the service reflective tariff regime is temporary frozen and the existing tariff will continues until the Company improves their supply hours as investments are being made to ensure that is achieved.
The utility firm also reiterated that the newly introduced Service Reflective Tariff (SRT) which took effect from September 1 is to the benefit of the customers as it will bring about the desired growth in the sector.
Idemudia said “we understand the economic impact of the pandemic is still, but there will never be a good time for the implementation of the new tariff.”
He assured that the tariff review is aimed at bringing improvements to the quality of service EKEDC provides.
Idemudia thanked customers for their continued understanding and cooperation over the course of the journey for the desired growth in the sector and implore customers to take advantage of the Meter Asset Provider (MAP) scheme for meter purchase to further help in accurate billing of their power consumption and stem the tide of estimated billing.
Eko Electricity Distribution Company
EKEDC MD, Engr. Adeoye Fadebiyi
Idemudia
Platforms Africa
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